Terms & Conditions



All reservations must be confirmed with us in writing. To guarantee your reservation a 25% deposit is required.


Full payment is required 20 days prior to arrival of group by bank transfer. The amount payable will be in Swiss Franks (CHF) unless otherwise stated.


  • 30 days or more: no cancellation charges
  • 29-15 days: 50% cancellation charge
  • 14-7 days: 75% cancellation charge
  • Groups cancelled after this period: 100% cancellation charge
  • Individual reservations cancelled less than 48 hours prior to arrival: 100% cancellation charge
  • The cancellation policy applies to all group bookings.